Google Reviews

Based on 459 reviews

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  I recently had my cracked iPhone screen repaired, and Sheila, the customer service representative at Hello Cellular who assisted me, was outstanding. From the moment I walked in, she was professional, friendly, and extremely knowledgeable. She explained the repair process clearly, answered all my questions with patience, and ensured I understood the expected timeline and cost. Sheila went above and beyond to make the experience smooth and hassle-free. The repair was completed quickly, and my phone looks and works like new. Her attention to detail and excellent customer service made all the difference. If you’re ever in need of phone repairs, I highly recommend asking for Sheila. She made the entire process stress-free and provided top-notch service!

  Amber Crowell (A. Boyd) a month ago
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  Awful service. My wife brought my daughter’s cell phone to get the screen repaired. Immediately after the repair she started having battery issues. Her phone did not previously have any problems charging until the screen repair. My wife brought it back and they blamed it on the fact that she had her hotspot turned on. Well, after turning the hot spot off, guess what? She still has charging problems. I simply can’t and won’t do any more business with companies that won’t take responsibility when they mess up.

  Jon Netzky 2 weeks ago
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  I have had Hello Cellular fix numerous devices for me, and they always do a top-notch job! From my iPhone screen to even my PlayStation 5 HDMI port when it was damaged, they have consistently provided excellent service. The repairs are always quick and affordable, and the quality of work is outstanding. Highly recommend them for any of your device repair needs!

  Jeffrey Page 8 months ago
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  I dropped my Galaxy S21 5G where it wouldn't charge and my sim card was reading. Anna diagnosed it, ordered the part(s) to replace, and a few days later when the part arrived took less than an hour to fix! Super quick and knowledgeable :) would recommend and go back. Thank yall!

  Green & Grey a month ago
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  Anna and Sheila were fantastic. I was in dire straits as my phone was locked and I was unable to get into my phone. They got it taken care of. They're bright, sharp personable and great reps for Hello Cullalar. On a scale of 10 I give them an 11. Highly, highly recommend this store. Ann's was on duty when I picked my phone up and she explained everything. Great customer skills and product knowledge. Mike Brown.

  Mike Brown 5 months ago